Dropbox Fax (formerly HelloFax) is built for businesses that fax every week. But most people only need to fax once — and a monthly subscription is a lot to sign up for just to send one document.
No signup. No subscription. Live delivery status.
Dropbox Fax is a subscription service designed for ongoing business faxing — you need a monthly plan and an account even if you only want to send one fax. QuickFax is the opposite: pay per page, no account, no subscription, no recurring charges. If faxing isn't part of your regular workflow, QuickFax is faster, cheaper, and requires zero commitment.
HelloFax was acquired by Dropbox and rebranded as Dropbox Fax. The service operates on the same subscription-based model, now with deeper integration into the Dropbox ecosystem. If you searched for “HelloFax alternative,” you're in the right place.
The core issue: Dropbox Fax requires a monthly subscription to send even a single fax. If you only need to fax once — or a few times a year — you're paying for a plan you'll barely use.
There's no pay-per-fax option. Even to send a single page, you need to commit to a monthly plan with recurring billing.
Before you send a single fax, you need to create an account, pick a plan, and enter payment details. For a one-time fax, that's a lot of overhead.
Dropbox Fax is optimized for teams that fax weekly. For a one-time medical form or legal document, it's far more product than you need.
HelloFax is now Dropbox Fax. The service has changed hands and positioning, leaving some users uncertain about pricing or continuity.
Dropbox Fax and QuickFax aren't really competing for the same user. Understanding that distinction makes the choice obvious.
“Are you someone who faxes regularly?”
“Do you just need to send a one time fax?”
If faxing is part of your weekly workflow — inbound fax numbers, team accounts, cloud integrations — Dropbox Fax is designed for you. If faxing is an occasional task — a medical form, a legal document, a government submission — QuickFax is designed for you. No account, no subscription, no setup.
The full feature picture — including the subscription structure that makes most of the other differences irrelevant for occasional faxers.
| Feature | Dropbox Fax | QuickFax |
|---|---|---|
| Pricing model | Monthly subscription required | Pay per page — no plan neededSimpler |
| Subscription required | Yes — even for a single fax | No |
| Account required | Yes — sign up before sending | No account, ever |
| Time to first fax | Account creation → plan selection → configure | Upload → pay → sendFaster |
| Best use case | Ongoing business faxing, weekly workflows | One-time or occasional faxingMost people |
| File types supported | PDF, DOC, DOCX | PDF, DOC, DOCX, JPG, PNG, TIFF, HEICMore |
| Fax photos from phone | Possible but not emphasized | JPG, PNG, HEIC — fully supported |
| Delivery confirmation | Email confirmation | Live status tracking + email confirmationBetter |
| Persistent fax number | Assigned to your account | Not required for one-time sending |
| Cloud integrations | Google Drive, Dropbox | Direct upload — no integrations needed |
| Ongoing commitment | Yes — monthly billing continues | None — pay once, done |
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No account. No subscription. $1.50/page. Live delivery confirmation.The subscription gap is the headline — but there are real differences in the day-to-day experience worth understanding.
Dropbox Fax plans are tiered by monthly fax volume and billed on a recurring basis. Even the entry-level plan requires a monthly commitment. If you sign up to send one fax and forget to cancel, you'll keep paying. For businesses faxing regularly, this model makes total sense — the per-fax economics are favorable at scale. For everyone else, it's a lot of overhead for a rare task.
QuickFax charges per page with no subscription and no account. There are no monthly fees to forget about, no plans to compare, and no billing to cancel. You pay for exactly what you send — nothing more. For the large majority of people who fax a handful of times per year, this model is both cheaper and less stressful.
Bottom line: If you fax weekly, Dropbox Fax's subscription model is cost-effective. If you fax occasionally, QuickFax's pay-once structure means you never overpay.
Getting started with Dropbox Fax means creating an account, verifying your email, selecting a subscription plan, entering payment details, and then configuring your preferences before sending your first fax. For a business setting up a recurring fax workflow, this is a one-time cost that pays off. For someone who just got a form they need to fax today, it's a frustrating delay.
QuickFax has no account creation, no plan selection, no configuration. You upload your document, enter the fax number, pay per page, and send. The entire process takes minutes. For urgent faxing — a same-day deadline, a doctor's office, a legal filing — QuickFax's zero-setup flow is a meaningful advantage.
Bottom line: For urgent faxing — a same-day deadline, a doctor's office, a legal filing — QuickFax's zero-setup flow is a meaningful advantage.
Dropbox Fax supports PDF, DOC, and DOCX file uploads — the standard business document formats. For office-based workflows, this covers most use cases. However, it doesn't natively support image formats like JPG, PNG, or HEIC, which matters for mobile users who want to fax a photo of a signed form or a scanned document.
QuickFax supports PDF, DOC, DOCX, JPG, PNG, TIFF, and HEIC. The HEIC support is especially practical for iPhone users — it's the default format your camera saves photos in, and QuickFax handles it without any conversion step. This is one of the clearest examples of QuickFax being built around how people actually fax from iPhone and fax from Android.
Bottom line: For standard office documents, both services work. For phone photos, scans, and HEIC images, QuickFax is the only option that works without manual file conversion.
Dropbox Fax provides email confirmation when your fax has been processed. Within their full account dashboard, you can also view fax history and status. This works well for business users who have accounts and are checking a dashboard regularly. For a one-time sender who won't be logging back in, the email confirmation is what matters most.
After sending, QuickFax provides a live status page you can watch in real time — no account login required. Once delivered, you also get an email confirmation. For anyone faxing a legal deadline, a medical referral, or a government form, being able to see 'Delivered' in real time removes the anxiety of wondering whether it went through.
Bottom line: Both confirm delivery via email. QuickFax adds live status tracking without needing an account — which matters most for urgent, high-stakes faxes.
“Fast, secure, the price is right! This site is a blessing for those who rarely have to send a fax.”
Stephen from California
“By far the easiest and most convenient internet fax service I have ever used. Highly recommend.”
John from New Mexico
“I loved that it doesn't require a subscription or a free trial. I just got in and faxed what I needed to.”
Tom from Mississippi
“This was my first time sending a fax this way, and it was very easy. I will definitely use this again. Was much easier then going to a store.”
Elizabeth from Arizona
Trusted by thousands to fax IRS, SSA, legal, medical, government documents, and more.
Send a Fax Online →No subscription. $1.50/page.
This is a clear split based on how often you fax. There's no wrong answer — just the right tool for your situation.
Everything people want to know before choosing between these two services.
Yes. Dropbox Fax — formerly HelloFax — operates on monthly subscription plans. There is no option to send a single fax without committing to a recurring plan and creating an account. If you only need to fax occasionally, this is the main reason to look for an alternative.
Yes. HelloFax was acquired by Dropbox and rebranded as Dropbox Fax. It operates on the same subscription-based model, now with deeper integration into the Dropbox ecosystem. Existing HelloFax customers were migrated to the new branding.
Not with Dropbox Fax — a subscription plan is required regardless of fax volume. QuickFax is a one time fax service specifically built for this: pay per page, no account required, no ongoing fees. You pay for the fax you need to send and nothing else.
No. QuickFax has no accounts and no subscriptions. You upload your document, enter the recipient fax number, pay per page, and send. The entire process happens without signing up for anything.
Yes, with QuickFax. It supports JPG, PNG, TIFF, and HEIC — the default photo format on iPhones — so you can upload and fax images directly from your camera roll without converting them. Dropbox Fax focuses on PDF and Office document formats and doesn't emphasize photo support.
After you send, QuickFax gives you a live status tracking page you can check in real time — no login required. Once your fax is received, you'll also get an email confirmation. This is especially useful for time-sensitive faxes where “I think it went through” isn't good enough.
Just enter the fax number, upload your documents, and send.
Send a Fax Online →